A classic problem for many sales people is we get increasingly busy working on today’s project, job or campaign. All our concentration is focused…

“Please come upstairs with me, I’m frightened of the dark.” I’m 7 years old and I’m pleading with my older brother who is ‘baby-sitting’…

It’s exactly 50 years since The Beatles produced Sgt. Pepper’s Lonely Hearts Club Band (SPLHCB). The album was ground-breaking. It was an immediate success…

…is continued uncertainty. This means businesses and sales people have to work even smarter. We’re partway through my ‘negotiating more profitably’ workshop when one…

Harry Hankinson is Britain’s most prolific shoplifter with 521 offences. But what has that got to do with my clients I hear you say?…

My client, Jane, looks across at me and with a sigh says “I’m so close to hitting my sales target. The meeting with my…