“Please come upstairs with me, I’m frightened of the dark.” I’m 7 years old and I’m pleading with my older brother who is ‘baby-sitting’…

You are sitting in a restaurant and the waiter or waitress asks “is everything alright?” Even if things aren’t alright many of us say…

So we’ve just had the final episode of the Great British Bake Off on the BBC. The GBBO has been incredibly successful attracting viewing…

…is continued uncertainty. This means businesses and sales people have to work even smarter. We’re partway through my ‘negotiating more profitably’ workshop when one…

First published in Conference News, 2014 How many times have you attended a great conference and come away with pages of notes and actions?…

Your fees and rates are probably under more pressure than ever. It is highly likely you are not charging high enough fees compared to…